All you need to know about our Support team

Our Team

We are a team of enthusiastic IT nerds and aviation lovers. Our head office is in the Netherlands (close to AMS and RTM airports). We support over 400 airlines with more than 300k airline crew which uses our service on a daily base. 

The Help Center

You're now looking at our Help Center. Please feel free to browse around a little. In this section, you can find the answers to the most frequently asked questions. There are also documents in the Knowledge Base sections that describe how you can perform actions like sharing a calendar and exporting your roster to a logbook.

You can also search for keywords using the Search Bar, or ask fellow users for solutions to problems. Please be sure to check out our Twitter and Facebook pages for more information!


I can't find the answer to my questions what now?

When you can't find a solution or need some help, you can submit a request by clicking the button in the top right. When you submit a request try to do this as detailed as possible.

Our support hours are 8:00 Zulu to 16:00 Zulu

Please be aware that currently, our Support team is not available on the weekends. Therefore, if you raise a query on Friday, we will likely respond on Monday.


If you have any additionals questions or remarks, please contact

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